GM, Google exploring ways to use AI across automaker’s business

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The partnership between expands upon previous work between the two companies on GM's OnStar Interactive Virtual Assistant.

to explore opportunities to implement AI technologies across the automaker's business, the companies announced Tuesday.

The broad partnership around generative, or conversational, AI between the Detroit automaker and Google Cloud unit expands upon previous work between the two companies on GM's OnStar Interactive Virtual Assistant that launched in 2022. The IVA system is powered by "intent-recognition algorithms" that use Google Cloud's conversational AI technologies, providing OnStar users with responses to common inquiries, as well as routing and navigation assistance, GM said Tuesday.

Similar to other industries, the potential applications of artificial intelligence, including the well-known ChatGPT, have emerged as a growing discussion in the automotive industry. Some use cases could include vehicle validation, software and in-car assistance such as the OnStar service. "Generative AI has the potential to revolutionize the buying, ownership, and interaction experience inside the vehicle and beyond, enabling more opportunities to deliver new features and services," said

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GM, Google exploring AI use cases across automaker's businessThe partnership between expands upon previous work between the two companies on GM’s OnStar Interactive Virtual Assistant.
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