Robotaxi companies have a serious trust issue

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Driverless cars have a trust issue. With Cruise in limbo, new light is being shed on how often its cars require a remote employee to intervene and assist. But why does it take a serious incident to bring these facts into view?

The recent woes of robotaxi company Cruise bring to light many interesting problems currently plaguing the autonomous vehicle industry, most importantly issues around transparency and public trust.

It took Uber killing a pedestrian in Tempe, Arizona, in 2018 for us to learn more about the company’s lax approach to safety or the fact that it turned off the factory-installed automatic emergency braking mechanism in its vehicle that could have saved Elaine Herzberg’s life to avoid conflicts with the autonomous driving system. '“Companies tend to only publicly report numbers that regulators force them to report, or that they think make them look especially good.

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