Thirteen 'winners' were selected from nominations by Which? experts across various fields, then evaluated by an in-house judging panel.
Virgin Media argued that these contract terms are widely used in the industry and that the company is 'transparent' about price rises.A Virgin Media spokesperson told the Mail: 'We know we don't always get it right when it comes to customer service and we have a comprehensive strategy in place to improve.
Worst Telecoms Company – Virgin. Virgin Media has been identified as the worst broadband provider, with customers particularly dissatisfied with its serviceOpodo, often offering the lowest fares on comparison sites, received a low customer score of 28 per cent in the latest Which? survey.Instances of overcharging for baggage and seat selection were also found.
'Our regular surveys with 1.5 million customers consistently show that 9 out of 10 are satisfied or very satisfied - this metric is independently verified by external auditors. This steep price hike is the largest renewal spike of any paid-for antivirus product currently on test, making it excessively high.
Most Shocking Price Hike – Norton Antivirus Renewa.l Norton 360 Deluxe, though highly rated in lab tests, surprises with its renewal pricingIts historic properties show significant neglect, scoring two stars on cleanliness and just one star room quality. Despite Scottish Power claiming to have been working 'tirelessly' to improve, customer experiences remain subpar.
Dodgiest Car Hire Company – Goldcar. The company continues to use aggressive sales tactics to sell unnecessary insurance, despite promises of reformTemu, offering a wide variety of products at low prices, faces numerous controversies.Unsafe electric heaters were also found on the platform. It also requires a minimum fill of two cups, meaning energy is wasted every time you make tea for one person.