Johor Baru Selatan district police chief ACP Raub Selamat said the probe was carried out following a 45-second viral video showing the incident last Friday and a police report by a 34-year-old local man who was the passenger.
"Our initial investigation found that the complainant was dissatisfied as the VVIP express bus was changed to a regular express bus. Earlier, three videos lasting between 31 and 45 seconds were spread on social media showing footage of an altercation between four workers and a passenger.