Explained: How e-commerce propelled the logistics industry

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PETALING JAYA:  As the Covid-19 pandemic shuttered physical stores throughout the country, consumers and businesses alike had little choice but to turn to online marketplaces, resulting in a major boost for e-commerce.

According to analytics company GlobalData, sales through e-commerce sites in Malaysia amounted to RM31.9 billion in 2021.It has been estimated that the country’s e-commerce market will register an annual growth of 16.1% from 2022 to reach a total value of RM69.3 billion in 2026. However, the fulfilment of online purchases is not possible without a reliable logistics ecosystem to deliver goods to consumers.

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