Digital transformation necessary for retail industry to survive & thrive

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KUALA LUMPUR: Digitalisation is no longer an option but a necessity for retail businesses to thrive in today’s world, with data analytics and personal...

: Digitalisation is no longer an option but a necessity for retail businesses to thrive in today’s world, with data analytics and personalisation the key tools for them, said Digital Minister Gobind Singh Deo.

“Supply chain optimisation is equally important, where the implementation of digital solutions can improve inventory management, logistics, and demand forecasting,” he said in his speech at the Malaysian Retail Chain Association and Malaysia Digital Economy Corporation 100 Go Digital fourth and final finale sessions held on Tuesday.

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