U.S. auto dealers grappled with a cyber attack-led ongoing software outage on Monday, with some reverting to manual paperwork as car industry technology provider CDK worked to restore systems used by more than 15,000 retail locations.
The dealership sold nearly 100 cars during a large sale it put on last week, Seavitt said, but because CDK generates the paperwork needed to formally handover the car to the customer, those vehicles were in limbo.Seavitt expects the vehicles to be transferred this week after his team developed other ways to complete the necessary paperwork. CDK has told him that services will likely be down until mid-week. "We don't want to see this thing drag on," Seavitt said.
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