A company that sent deceptive phone messages to New Hampshire voters using artificial intelligence to mimic President Biden’s voice agreed Wednesday to pay a $1-million fine, federal regulators said. Lingo Telecom, the voice service provider that transmitted the robocalls, agreed to the settlement to resolve enforcement action taken by the Federal Communications Commission, which had initially sought a $2-million fine.
The FCC said that as well as agreeing to the civil fine, Lingo Telecom had agreed to strict caller ID authentication rules and requirements and to more thoroughly verify the accuracy of the information provided by its customers and upstream providers. “Every one of us deserves to know that the voice on the line is exactly who they claim to be,” FCC Chair Jessica Rosenworcel said in a statement. “If AI is being used, that should be made clear to any consumer, citizen, and voter who encounters it.
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