South Africa’s insurance sector is becoming increasingly digital, which improves turnaround times and customer service, but also brings with it new challenges.Insurance by nature deals with sensitive and personal information, and a growing body of legislation as well as the rapid increase in cybercrime activity. This means these companies are under growing pressure to effectively protect, recover, and maintain these data volumes.
Simply backing up data is not enough. The real question is whether your data recovery systems are resilient enough to ensure access when disaster strikes. It is easy to assume that because data is backed up, it can be restored effortlessly, but that assumption can be dangerously misleading. In such cases, strong data resilience safeguards insurers against losses, ensures compliance, and most importantly, enables them to provide the seamless service their clients expect.South Africa is an attractive destination for cybercriminals for multiple reasons, and insurers, who deal with sensitive information, are a prime target, which makes cyber resilience an indispensable part of a data resilience strategy.
These environments provide insurers with the ability to recover data in a secure, controlled space, ensuring that the data restored is free of malware or other hidden threats that could undermine recovery efforts.A common challenge for businesses across the board is the belief that backup and recovery systems are functional and effective, only for a crisis to hit and for organisations to discover a flaw in their plans.
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