Woman pays $305 to replace tap but it leaks after a week, company refuses to help without the invoice
When the plumber arrived, he claimed the kitchen tap required a full replacement. Heeding his advice, Ms Hepburn paid $305 for it. When the leak happened again, Ms Hepburn contacted the plumbing company. Despite providing the bank transaction, her address, and the repair date and time, the company still refused to help without proof of a given invoice.
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