The share of Americans watching for or actively seeking a new job has ticked up to 51% today, compared with 45% in 2020.Meanwhile, Americans' happiness at work has eroded: just 18% are extremely satisfied with their jobs today, down from 26% pre-pandemic.
Employees may also be facing new pressures among the clients and customers they serve. A majority, 56%, of workers say they've noticed changes in customer expectations since the pandemic, according to Gallup, with many workers reporting that customers are more demanding today than prior to the pandemic., giving them more work with fewer resources. At the same time, leaders have little confidence in their performance management systems, according to Gallup.
Just 45% of workers say they know what's expected of them at work, and 30% feel the mission of their company makes them feel like their job is important — at or near series lows since 2007.