Does the rise of the gig economy mean good things for the foodservice industry?

Could anyone have predicted that Uber would face multiple labor-related lawsuits? It seems ages ago since the ridesharing company was hailed as an innovator for changing the transportation industry. In the past few years, Uber has become better known for facing trials regarding the problematic nature of independent contraction.

And so what of the couriers, the people doing the deliveries—the gig workers themselves? What is it like to be part of a labor force that, technically, answers to nobody but a mobile app? Freedom at what cost? Gig workers or independent contractors are entitled to certain liberties that are absent in regular employment, perhaps most notable of which is complete autonomy over their schedules.

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