This as-told-to essay is based on a conversation with Taylor Rosenbauer, the 31-year-old founder and CEO of global design and strategy firmMy company adopted a permanent four-day workweek in November 2022 and I believe our employees love it, our clients love it, and we're never going back.
I was cautious that it might not work for a company like us that's in the client services business — but if there was a chance we could make it work, I wanted to make that happen. Our approach included multiple pulse surveys to see how it was working for every member of the team. The survey asked team members to rate how they were feeling about progress in tasks, projects, and goals; people, interactions, and team dynamics; work-life balance, stress, and general wellness; and learning, development, and feedback. We also included an optional opportunity to share anything else that was on their mind.
To help mitigate this, we advise that no meetings are scheduled after 5 p.m. local time, team members block off their calendars for"focus time" to get things done, and they choose their communication method thoughtfully — does this need to be a meeting or could it be a Slack message, email, or Loom video?
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