Owner of Yorkshire Coast business Bar Noir and The Believe Boutique feared closure before The Hotel Inspector Alex Polizzi visited and turned things around as bookings increase

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The owner of a Boutique hotel featured on The Hotel Inspector this week feared her business would not take off before the help of Alex Polizzi has resulted in a surge of bookings.

Single mum of two sons and part-time Lollipop Lady, Claire Skjelhaug, owns Bar Noir and The Believe in the north east seaside town of Redcar. The business has its own unique six-bedroom hotel which she runs alongside her sons. However, following some issues in business and being new to the hospitality industry, Ms Skjelhaug, 43, faced challenges opening her business.

“We had an absolutely brilliant time, initially the thought of being on camera and filming it was probably one of my worst nightmares, but everyone was so lovely and in no time I wasn’t even aware of the cameras. We had such a laugh.” Ms Skjelhaug and Alex have been keeping in touch since the show aired after Alex called her after the show to congratulate her. Despite preparing for negative feedback from the public, she admits that it has all been a positive experience and response from viewers.

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