According to Grab, the release of the new earnings structure came after conducting a two-month pilot program involving select delivery-partners.
"Previous model offered a fixed base fare, often not reflective of the actual effort involved in each delivery task. The new system addresses this imbalance, ensuring fairer compensation," Grab said. In an earlier Facebook post, the National Union of Food Delivery Riders called on other riders to join in their calls for better fees.
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