If you excel in a fast-paced environment and have a passion for customer service, a career at Capital One may be the perfect fit.
“We need people who are really customer-focused,” said talent acquisition partner, Kerrina Bellfield. "This role would be perfect for those who thrive in a fast paced environment. It’s thinking on your feet and having people skills. “People come and see this building and don’t want to leave,” said Kerrina. “We have a Costa, a restaurant that caters to every dietary requirement, and a gym which is absolutely huge.
Other benefits Capital One offers a pension matching scheme - so the more you put in the more the company adds. Customer complaints case handler The complaints resolution team are the customer advocates at the heart of the operation. They solve problems for customers who need support, and do this through critical thinking and understanding of Capital One, and industry-wide policies and processes.