A Shropshire wedding venue that also hosts conferences and sports facilities has received an 'outstanding' assessment for its hospitality work.
Hospitality Assured is the quality standard organisation created by the Institute of Hospitality specifically for customer-facing business. It carries out nine-step inspections every two years with an interim review in between. "To be awarded Premier Status for six assessment cycles on the trot is an amazing achievement, but to once again be named as the highest scoring facility in the whole of the UK is phenomenal, and testament to the outstanding customer service we offer visitors to the facility.”
"The unwavering dedication and hard work exemplify the true spirit of Hospitality Assured, reflecting a profound impact on elevating service standards and business excellence."