AI could boost these stocks with customer support needs, Barclays says

One of the leading emerging use cases for artificial intelligence could be automating customer support requests, according to Barclays. At a time when some investors are beginning to doubt the AI momentum, some companies are now experimenting with AI for customer support and consumer-facing features. Barclays analysts estimate that for companies in the gig economy, AI could help drive more than 200 basis points of margin improvement from automating requests.

Lyft stands to be the biggest beneficiary of AI automating customer support requests, assuming that it can move just over a third of its Level 2 and 3 human-based customer service requests to AI. Barclays estimates that AI could drive EBITDA growth up by around 8% for the ride-sharing company, which has significantly high customer service request volumes.

France Dernières Nouvelles, France Actualités

Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.

European markets lower as sentiment struggles; Barclays rises on earningsEuropean stocks were lower Tuesday as sentiment struggles to pick up in global markets.
La source: CNBC - 🏆 12. / 72 Lire la suite »

Barclays names three global stocks to buy for the next quarter, giving them major upsideThe Wall Street bank's strategists said they have a 'high conviction' on the stocks, which are also traded in the U.S.
La source: CNBC - 🏆 12. / 72 Lire la suite »

Hasbro and 5 More Stocks to Consider Shorting, According to an AnalystShort selling, however, isn’t for the faint of heart.
La source: MarketWatch - 🏆 3. / 97 Lire la suite »