Ground handling firm Sats delays roll-out of new cargo handling fee after industry pushback

SINGAPORE - Changi Airport’s largest airfreight ground handler Sats will impose a handling fee on inbound cargo a month later than planned after pushback from freight forwarders.

In a March 15 notice to freight forwarders seen by The Straits Times, Sats said inflation had driven up overall costs, making it impossible not to charge for manpower, technology and service. Freight forwarders, he added, do the bulk of the work picking up the cargo, so that is another sore point. He said: “The introduction of additional costs inevitably impacts our operations, with the ultimate burden resting on the customer.

The insider said the issue was raised with the authorities, and that led to the townhall meeting, and to the delay in the roll-out of the import handling fees by a month to May 15.

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