DEAR ERIC: I am an elderly woman with medical issues. I belong to a homeowner’s association and pay monthly dues out of which “lawn care” is automatically deducted monthly.
My neighbors have been complaining about my lawn, and I can get no help maintaining it, from the lawn care company that I automatically pay each month. I contacted the HOA president, who referred me to the property manager, who has not rectified the problem with the lawn care company. I also cannot afford to hire an attorney. I was warned not to file a complaint with the Consumer Protection Agency or the Better Business Bureau because then the lawn care company “will do nothing” for me and they also have a contract to remove the snow and if they refuse to remove my snow, it could have deadly consequences. What can I do?DEAR OVERGROWN: First, talk to your neighbors and ask for their help.
You should also request a meeting with the full board. Familiarize yourself with the governing documents and covenants, conditions, and restrictions documents.