THE Department of Finance was honored by the Contact Center Association of the Philippines for its unwavering support in advancing the country's information technology and business process management industry.On Nov. 18, 2024, CCAP awarded a commemorative plaque to the DOF as part of its 'Philippines: The Heart of CX' campaign, which highlights the country's leadership in customer experience services through innovation, talent development, and digital transformation.
received the award on behalf of the DOF, expressing gratitude for CCAP's contributions to industry growth. He commended the organization for fostering employment, enhancing national capabilities in digitalization and responsibly integrating artificial intelligence into the sector.'The DOF is proud to support the IT-BPM industry, a cornerstone of the Philippine economy. Together, we can further enhance the nation's global competitiveness,' Reside said.