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As the business sector transitions away from cash and paper invoicing, how are today’s organizations redefining their payment processes? In June 2024 American Express partnered with Forbes Insights to commission a survey of 505 leaders from U.S. companies with annual revenue of at least $300 million to uncover how they’re responding to the transforming landscape of business-to-business payments. Their perspectives present a data-powered forecast of what’s in store for business payments and how leaders representing industries from finance to healthcare to retail are navigating change.
This survey was commissioned by American Express and conducted online by Forbes Insights in June 2024. Forbes Insights surveyed 505 U.S.-based business leaders across the financial services, technology & software, manufacturing & industrial chemicals, construction, automotive, food and beverage, healthcare & pharmaceuticals, consulting & accounting, e-commerce, entertainment & events, hospitality & travel, publishing & media, retail, nonprofit and telecom sectors.
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