How to scale your dropship business from a side gig to a career - Business Insider

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This dropshipping duo sold $12 million in goods during their first full year in business. Here's what they say about scaling from a side hustle to a money-making machine.

Steve TanMany dropshippers are solo entrepreneurs or side hustlers, which makes scaling their business difficult and can lead to burnout.

They recommend hiring people to help with certain parts of your business, whether its supplier communication, customer support, or ad copywriting and video creation.Brothers Evan and Steve Tan decided to get into e-commerce in 2016 and began dropshipping from their home in Singapore. Like many dropshippers, they started as a bootstrapped operation. But they quickly found success.

Steve recommends making sure that you have all your fundamentals down before you consider ramping up the number of products you're selling or Shopify stores you have.

"Operations are a very underutilized part of dropshipping because a lot of people are focused on finding winning products, Facebook ads — what's going to bring in the revenue." Not only is this a potential nightmare for the ratings of your store and product , but it will also cost you a lot of the money you made through those sales. "You're going to start getting hit super hard in chargebacks," Steve said, meaning customers will dispute charges and be refunded the money, and the store owner will have to pay it back.

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Dropshipping is a great business model - you never have to touch the inventory and you get to ensure your customers get exactly what they want. It's also a great way to WorkFromHome!

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