How companies – and employees – can avoid a burnout crisis

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In a more typical time, burnout is an exception.

According to Jennifer Moss, organizations should take a hard look in the mirror for fostering cultures of overwork that make things worse. The author, speaker and workplace wellness expert has penned “The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It” to help slam the brakes on this crisis before we all hit the wall.Moss spoke with Reuters about making it through the pandemic in one piece. Edited excerpts are below.

If you have a culture of overwork, that is not making people more effective – it’s making them sick. Companies need to give people more agency about how and when they come back to work, pay people what they’re worth, compensate them if they’re working extra hours, and make sure they’re promoting people for the right reasons.Q: What can individuals do to make sure they’re not running on empty?

Set boundaries about answering e-mails and manage your clients’ expectations, so everything doesn’t always seem so urgent.A: We have never had a collective trauma like this where every single person is going through it. We are all feeling fear and social anxiety, and the same is true for leaders. I really did try to follow my own rules and take moments for myself – sitting outside, reading some fiction, walking my dog in nature.

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