Bad managers are often ignorant of the vital skills and knowledge that each employee possesses
The internet is full of incompetent, stubborn manager stories, but there is another major mistake Martin made. In the introduction, OP mentioned wearing a lot of hats at his job, coupled with half a decade of experience. This is clearly an employee with the experience and knowledge to solve most edge case issues, an employee that could pass on a wealth of knowledge to new workers . Instead, this extra value was thrown away in the trash alongside a mountain of polystyrene squares.
More savvy managers would recognize that OP possesses a significant amount of what is sometimes called “institutional knowledge,” which is a fancy, managerial way of saying they know a lot about their job and the company in general. Business analysts believe that knowledgeable specialists are almost always, so companies should do their utmost to keep these employees.
Researchers have found that, increasingly, companies are struggling to keep up with expertise, a process called the decay of knowledge. In the information age, technology moves so quickly that, for example, the knowledge gained through obtaining an engineering degree is
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