CANADA: Companies adopt 'stay interviews' as workers rethink careers

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Some companies have been hosting such meetings for years, but many more adopted the practice over the course of the COVID-19 pandemic as the health crisis caused workers to rethink their careers or seek more flexibility, advancement or support from their employers

TORONTO — When Tara Vanderloo’s employees are mulling leaving her enterprise software company, she wants to be one of the first people they tell — and to hear their unvarnished reasons why.

A companywide meeting was called to discuss the labour market changes afoot, and team leads — Sensei Labs doesn't use the term managers — followed up one-on-one to learn about employee happiness in more detail. That's part of why Sensei Labs has eschewed formal return-to-office requirements. The company has space staff can use but no rules on how often staff must use it for work.

The goal isn't to prevent everyone from leaving but to ensure the company couldn't have done something simple to prevent the departure of high performers. Hammond was hired as a sole proprietor on a six-month contract with no benefits. She took the job because it was a way back to working after 15 years raising kids.

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