KPRC 2 Investigates goes undercover to check out “shady” rental car company complaints

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KPRC 2 Investigates a car rental company new to Houston luring drivers in with low rates and then jacking up the cost at the pick-up counter. Investigator Amy Davis went undercover to show you what's happening to dozens of drivers who fly into Houston's Intercontintental Airport and try to pick up a rental car.

KPRC 2 Investigates a car rental company new to Houston luring drivers in with low rates and then jacking up the cost at the pick-up counter.

KPRC 2 Investigates goes undercover to check out complaints about a car rental company adding required and expensive fees after the booking.Ginsburg was even offered a 10% cheaper price if he prepaid for the rental. So, he did. He paid $42.75 a day for a total of $171. Once in Houston and ready to pick up the car,to hop on the Park n’ Fly Shuttle. It dropped him off in a lot of miles from the airport.

“Wait a minute. I prepaid this. So, I’m not paying $280 today. Is that $280 in total? Or is that $280 today? She said, ‘That’s $280 today.’”KPRC 2 Investigates goes undercover to check out complaints about a car rental company adding required and expensive fees after the booking.We thought maybe his experience was a fluke. We booked a car from Priceless Car Rental ourselves through Expedia. Amy pre-paid $44.30 for an economy car for one day.

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