On Thursday night, Hurricane Helene and its 140 mile an hour winds made landfall in Florida's Big Bend region. It was deadly. The full extent of the damage won't be known for weeks and residents know rebuilding after the storm is likely to be as daunting as the storm itself.It's been two years since Hurricane Ian hit Southwest Florida and an estimated 50 thousand homeowners are still locked in battles with their insurance companies.
And he says he, and other adjusters, were instructed by some of their managers to leave damage off reports.Ben Mandell: It was a deliberate scheme to do this. And it wasn't just with one carrier doin' this. This was six carriers that we discovered were doing this in the State of Florida, they all got the memo. Sharyn Alfonsi: Which was? Ben Mandell: Which was, 'we're not going to replace roofs, asphalt shingle roofs.