Business Analyst - AI & Chatbot Specialist

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with a strong background in AI and chatbot technologies. You’ll play a key role in bridging the gap between business objectives and technical solutions by analyzing requirements, designing effective strategies, and ensuring seamless implementation of AI-powered chatbot solutions. This role is ideal for someone who has experience with conversational AI platforms and a passion for Large Language Models and advanced AI-driven methods such as Retrieval-Augmented Generation .

Work closely with technical teams to design and implement chatbots and conversational AI solutions that meet business requirements.Conduct user acceptance testing and validate AI-driven solutions for accuracy, relevance, and functionality.Create and deliver training sessions, user guides, and other documentation for end-users and stakeholders.Proven experience as a Business Analyst, preferably with a focus on AI, ML, or chatbot solutions.

Strong knowledge and practical experience with Large Language Models , ideally focusing on tools like Amazon Bedrock. Ability to work in a fast-paced environment, adapting quickly to new trends in AI and chatbot technologies.LocationWant to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.

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