IN recent years, the growth of the business process outsourcing industry in the Philippines has been unprecedented, boosting the country's economy and providing employment to around 1.7 million Filipinos in 2023.This is foreseen to carry on in the coming years as new technology and global demand for BPO services continue to rise.With this, it is safe to say there is no better time to enter and explore the BPO industry than now.
Whether an existing BPO employee or an aspiring one, here are some tips to help one make the most of this opportunity:Assess self. Identifying strengths and opportunities for improvement is the crucial first step in taking control of career growth.Set career goals. Once done with self-assessment, it is time to set goals. Whether these are short-term, long-term or both, having goals can help effectively visualize the future and identify what actions to take to achieve them.