Detailed answers from water well company: What are they using, not using to deter brown waterTHANKSGIVING FORECAST: Cool & windy for San Antonio, Texas Hill CountryNow is the perfect time to take advantage of our latest Insider Deals that elevate your home, enhance self-care and get you into the holiday spirit.– About a month ago, Carrie Wilcoxson began showing KSAT 12 News reporter Courtney Friedman discolored water in her home that she won’t drink or use.
“I’m tired. We should not be monitoring our water the way we are. Asking, ‘What is the commission doing about it? What is the water company doing about it?’ That’s not our responsibility,” Wilcoxson said. KSAT sent a list of questions to CSWR about how it’s trying to keep the water clean, and Tuesday the company sent detailed answers.COURTNEY: “So my question was, ‘Why was that sand filtration system not replaced with this same type of robust system? Their answer was that, ‘The original plan was a replacement of the existing sand filter system. While attempting to get the permit, CSWR Texas was informed by TCEQ the permit could not be issued because the plan was not compliant.
COURTNEY: “I did ask about the sand filtration systems, ‘Are they more expensive than the polymer feed systems? And they did said, ‘Installing a polymer feed system is less expensive than replacing or refurbishing an aging sand filtration system. CSWR Texas works to identify the best solution at the lowest cost.”
CSWR told KSAT if the current plan doesn’t work, it will look into other options, but that could take up to a year or more. In the meantime, residents will continue to use bottled water. CSWR: Texas’ original plan was a replacement of the existing sand filter system. While attempting to get the permit, CSWR-Texas was informed by TCEQ that the permit could not be issued because the plan wasn’t compliant with TCEQ TAC 30, which governs Public Drinking Water systems. To provide some context, TCEQ approvals are necessary to move forward with “larger scale” system improvements, so this denial meant we had to explore other options for this community.