the EU and a few other countries — following a change in EU regulation on cross-border payments. Outside the EEA, the neobank's policies haven't changed: Customers can withdraw up to £200 without fees in a 30-day window, but past this threshold, a fee of 3% applies to cover Monzo's costs.Free cash withdrawals without limits will be a particularly potent benefit in Monzo's home market, the UK.
Many major banks levy foreign ATM withdrawal fees, making Monzo's new policy valuable beyond the UK as well. For example, Chase, Citi, and Wells Fargo all charge $2.50 plus 3% of the transaction on overseas withdrawals, while Bank of America charges $5 plus 3% of the transaction, per from Finder. Out-of-network ATM fees may also apply on top of those charges, further exacerbating the issue.
For that reason, Monzo's choice to eliminate fees in the EEA could help it gain an edge on incumbent banks that fail to do so. And as the neobank works to its full offering in the US, the prospect of not having to pay ATM fees while traveling in the EEA could act as a perk that attracts new customers, particularly consumers who regularly travel abroad., Business Insider Intelligence's expert product suite tailored for today's decision-makers in the financial services industry, delivered to your inbox 6x a week. >>
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