Vicky Tsai was officially a Harvard Business School graduate for less than a week when she found herself making coffee, washing dishes and taking out the trash at a Starbucks cafe in China.CNBC Make ItThe experience in 2006 was part of her first corporate job out of graduate school, working for Starbucks to expand its China market.
"Corporate people at Starbucks at the time were allowed on the line," Tsai recalls of the role. The company's store immersion program takes place in U.S. and international cafes and is designed to help new corporate hires better understand the in-store Starbucks experience. "It's really, really stressful to make coffee for people when you don't know how — they get angry! So they let you spend some time on the line, but mostly you take out garbage and wash dishes.
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