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Slack sees a 'significant spike' in new users due to coronavirus - Business Insider

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Slack has seen a 'significant spike' in new users from the coronavirus, but says it's too early to tell if it will help its business

Slack says it has been seeing an uptick in new users for its free product, but that it is too early to tell how that will impact the business.

Slack's true growth comes from signing on large customers, like IBM and Uber, which could be harder to do due to coronavirus because of less travel and an uncertain economic climate, the company said on a call with analysts after its earnings report on Thursday.

Shim and CEO Stewart Butterfield added that it is too soon to tell if any of that new usage will translate to paying customers and increased revenue for the company, and that it's difficult to predict what might happen given how uncertain the business environment is at the moment.

 

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The dude in the picture does not look healthy.

Free users will not help drive revenue. Unless they flip them to paid. There is the problem.

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