an initiative to share user data on drivers or riders who may have come into contact with coronavirus-infected individuals with global public health officials to aid contact tracing efforts.
According to Uber, public health officials can visit their Portal — an enhanced version of the Law Enforcement Response Portal launched in 2017 to help process police requests — to fill out questions and request data about users with confirmed cases of coronavirus. Based on the guidance of these public health officials, Uber can then take actions like temporarily suspending a coronavirus-infected user's account for 14 days.
For context, when contacted by a public health official, Uber notifies the user in question and provides them with the contact information of the public health official's department so that they can gather more information.Uber's service could help track infected individuals in states where coronavirus cases are rising — but its data may only be useful among certain demographics, like younger cohorts.
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