He also shared his top five tips for climbing the corporate ladder — and his most surprising piece of advice is to make yourself dispensable to your company.No matter where you are in your career, your ultimate goal should be to create something that works without you there. In other words, you want to make yourself dispensable.
The "right direction has to come from the customers," he added. Find out who they are and what they need by talking to them. Hefer said he frequently talks with Trivago's business partners to understand customers' behavioural changes, and find out how it can stand out among its competitors. Successful people always look ahead, Hefer said. Looking back at what has already happened is "a bit of a waste of time … it doesn't matter why something didn't go well.
It's also important to understand that you can "only influence timing to a certain extent," he said. For example, you can set up your team and prepare someone who can take over your responsibilities, allowing you to focus on other projects. Great teams are key for your personal development and success, Hefer said.
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