Bosses are overconfident in their leadership during the pandemic - Business Insider

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Most bosses think they're doing a better job leading than they actually are. Here are some ways to close the gap.

A recent survey from management software provider 15Five found that 84% of leaders feel they're doing a good job supporting employees during the pandemic.This disconnect exists because leaders have to attend to people's emotional and work needs, and they may not have the tools in place to do so effectively.

David Hassell, CEO and cofounder of 15Five, said this disconnect exists because managers have to support workers emotional and work needs, and many companies haven't given them the tools to do so properly. Some 65% of managers in the 15Five survey said it was more difficult than usual to do their job effectively; 76% of senior level management said the same.

Bosses need to be empathetic to these challenges, Rana el Kaliouby, cofounder and CEO of the software company Affectiva,"We're all going through this pandemic, but we're not all in the same boat," she wrote. "This is impacting people in all different ways, and as leaders we can't overlook that."

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