How changes to vehicle repair market bring positives and pitfalls

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National Automobile Dealers’ Association backs Competition Commission document allowing consumers to choose who services under-warranty vehicles

Less than one month before the implementation of new guidelines for the vehicle service and repair market, a truce appears to have been reached between motor companies and dealers on one side, and independent workshops on the other.

The National Automobile Dealers’ Association , representing nearly 1,400 franchised motor dealers, finally gave its blessing on Thursday to a Competition Commission document allowing consumers to choose who services under-warranty vehicles from July 1. As things stand, the work must be done by Nada members...

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