The CFO function has also embraced its own digital transformation. By reshaping our support functions with the same digital-first approach that defines our customer-facing businesses, we can more fully leverage the potential of our teams to support Ally’s growth. The pandemic also highlighted the importance of real-time data and analytic speed and agility.
On the business side, my team worked closely with IT to identify areas for additional investment to bolster risk management, including adding security and cyber resources. We collaborated across functions to understand work from home risks within Ally and across our third parties, and implemented new monitoring tools in real time.
Our underlying drive across the company to “Be Better” is a simple reminder to our teammates to build upon past accomplishments as we drive toward a brighter future. One way we do this is by learning from our colleagues. We make it a point to help connect the dots, putting talent at the center of our approach and igniting opportunities for our team that enable them to grow, celebrate wins and embrace a continuous improvement mindset.