A former Facebook executive criticized the company’s decision to reduce safeguards against misinformation following the 2020 presidential election while on Sunday evening, her first public appearance since leaking of thousands of pages of internal documents to the Frances Haugen, 37, said the social network switched off several measures to tamp down on bad content after the election, helping to allow some members of the Jan. 6 riots to plan the insurrection on Facebook.
Haugen’s decision to turn whistleblower has catapulted Facebook into a fresh crisis with the documents she provided painting a damning portrait of a company often ignoring its own cautionary internal research. Facebook has sought to aggressively dismiss concerns, often arguing the leaked data is being misinterpreted or a presents only a limited picture of reality.
Haugen worked for two and a half years as a product manager within Facebook’s Civic Integrity team, the unit tasked with monitoring and limiting misinformation on the site. Prior to Facebook, she held roles at Pinterest, Google and Yelp, according . “I’ve seen a bunch of social networks and it was substantially worse at Facebook than what I had seen before,” she said.
At Faceboo, the Civic Integrity team played a key role in company’s efforts to get through the presidential election relatively unscathed. But the group was formally dissolved after the election, many of its members reassigned to similar roles on other Facebook teams. “When they got rid of Civid Intregrity,” Haugen said, “that was the moment for me where I was like, ‘I don’t trust them to invest in what they need to to keep Facebook safe.
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