I fundamentally believe that if employees know they will be treated fairly and that their contributions will be fairly rewarded, they will become more involved in searching for ways to improve productivity and quality.Employees know better than anyone else what works best in their own workplace. When I was a manager during Magna’s early days, I always used to ask employees for ideas on how to make things better, and I made sure they had a say in how we ran the factory.
Managers have to get to know their employees and you have to prove — day in and day out — that you have a concern for their well-being. What are their hopes and aspirations and future plans? What are their concerns? The only way you can know that is if you’re spending time with them and getting to know them.Article contentIf you’re a manager, then you’re the No. 1 human resource person, the No. 1 finance person, and the No. 1 technician. You’ve also got to be part psychiatrist, part lawyer.
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