Innovative ideas and great product and service delivery are no longer enough to differentiate a business and ensure its survival – now, businesses must tie their operations together and focus on micro gains in order to survive and thrive.
Visagie says the pace of business change, and fast-growing competition across all sectors, mean that the old business differentiators are no longer enough: “Once, all you needed was a good idea, and you had a business. Later you had to innovate using technology to differentiate products and service delivery. We saw the emergence of a new type of CEO who understood that business needed to act much faster, and they became good at adopting DevOps.
“The next push is to tie everything together and focus on marginal gains throughout the business, all its operations and its supply chain. The way to do that is through Enterprise Service Management ,” Visagie says. As trusted advisors to leading enterprises, UnlimitIT will speak at Realize on how businesses can turn inefficiencies into efficiencies to improve resilience and profits by harnessing gains to be achieved across all frameworks and functions in ESM.Under the theme ‘Solve your digital dilemma’, Micro Focus Realize 2022 will take place at Langhams Lifestyle Estate in Johannesburg on 15 September.