Fidelity’s Jay Bailey on succeeding in business development, rejection and the slow dripThere’s an old saying about success being tied to “who you know” — and that’s especially true in commercial real estate.
“Jay always strives for being a valuable partner to our clients rather than chasing each deal,” said Paula Hester, division president of North Texas operations at Fidelity National Title. “His committed focus on value and relationship is what has made his transition into the title business so successful.”to talk about his work and what makes him tick professionally.Bailey’s job is about making connections. He works with current and potential clients in Texas and nationally.
Travel was curtailed during the pandemic, but he’s planning fall trips to New York, Phoenix and the Los Angeles area.Bailey has had a long career in commercial real estate, but Fidelity National Title represents his first foray into the title business. An internal recruiter — a person with whom he went to high school — reached out about the position.
“A big part of my job is making sure I’m staying relevant to my clients, keeping them happy and providing them with the services they need. It’s a very competitive industry. You have to make sure you’re doing your job and doing it well.”“You never give up on trying to get in touch or reach somebody. People are always busy. It’s important not to take a lack of a return call or email personally.
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