Customer support gets swamped during market swings — Exchange execs

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When the crypto market goes crazy, customer service drives crazier. Ask the exchanges.

Binance Australia’s CEO says it is imperative that customer support is ready for a large influx of customer inquiries at any moment.

 

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We experienced similar conditions during the last bull run. It is challenging but our customer service team could also tell you that it's very rewarding. Great article!

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