Delta denies customer refund backlog after company tweeted it was 'months' behind

, Delta Air Lines is telling some people on social media that it could be months before they see their money returned.DOT requires airlines to refund passengers within seven business days if the customer paid by credit card -- or within 20 days if they paid with cash or check. Transportation Secretary Pete Buttigieg recently warned Southwest Airlines, after

, that his agency "will use the full extent of its investigation and enforcement authority to ensure Southwest complies with its refund obligations." On Sunday, Delta tweeted that it was "months behind" on processing some refunds for canceled flights.to a user who asked for an update on the status of what they said was a refund request of more than $13,000, a Delta representative tweeted back: "Due to the backlog/ high volume of refunds, the Refund Department is a couple months behind on processing."

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Delta denies customer refund backlog after company tweeted that it was 'months' behindAs the Department of Transportation increases its call on airlines to promptly refund passengers, Delta is telling some customers it could be months before they see their money returned. Sounds like thieving to me! Blacks have been waiting decades for reparations; I’m pretty sure travelers can wait a few months for their refunds. They’ll be alright. And even if they’re not - “…frankly, my dear…” 🤷🏾‍♀️ (shrug). They should deduct funding for Dept. of Transportation to pay for this and hopefully force incompetent people in that department to be weeded out when faced with lower budgets and harder work. The way everything else operates and evolves. CutTheDOTFunding CompetentGOV
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