Ticketmaster gets grilled: 6 takeaways from hearing over Taylor Swift concert fiasco | CNN Business

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'Ticketmaster ought to look in the mirror and say, 'I'm the problem. It's me.'' US lawmakers grilled a top executive from Ticketmaster’s parent company Live Nation over the Taylor Swift concert tickets fiasco.

Lawmakers grilled a top executive of Ticketmaster’s parent company, Live Nation Entertainment, on Tuesday after the service’s inability to process orders for Taylor Swift’s upcoming tour left millions of people unable to buy tickets late last year. During the three-hour hearing, senators pressed Live Nation president and CFO Joe Berchtold and some other witnesses on whether his company was too dominant in the industry, thereby harming rivals, musicians and fans.

The fallout from the ticketing fiasco once again cast a harsh spotlight on Ticketmaster and its power in the industry, more than a decade after it completed its merger with Live Nation despite concerns the deal would create a near monopoly in the ticketing sector. “To have a strong capitalist system, you have to have competition,” Sen. Amy Klobuchar, a Democrat from Minnesota, said during her opening remarks.

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just dont go to their stupid events, problem solved

'CNN ought to look in the mirror and say, 'I'm the problem. It's me.'' ✌️

Yes they should. But pretty sure the venues are to blame also

Tell us you have no clue about technology without saying you have no clue about technology.

Ironic, coming from CNN ... MattWalshBlog

Their service frees are robbery

Replace Ticketmaster with CNN and NOW you've got a real story worth reporting. kettlemeetpot

Lawmakers:

With all of the pressing problems in the world, I’m sure glad lawmakers are working on this.

The same could be said of Taylor Swift.

Why is Taylor Swift charging $500 or more for tickets in some areas. Ticketmaster fees bad but base price inflation is driving. TAX TAYLOR SWIFT and uber rich entertainers.

the savior of the world from the hands of ISIS, Qasim Suleimani. سپاه

There are people struggling right now ... with health & financials ...... and we are all worried about tickets sold ......... for a Taylor Swift concert Ms Swift is worth 450 mill! THAT IS FOUR-HUNDRED AND FIFTY-MILLIONS! To quote a classic MOVIE! 🤣🤣😏

They’re horrible. Dont let them sell tickets. Never let them.

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