A customer found mould on food served by the coffee chain ZUS Coffee while dining at the KL East Mall outlet.
The customer also reminded everyone to be careful and alert about the condition of their food before consuming it. Once again, we are deeply sorry for the disappointment caused to our customer, and to the ZUS community. ZUS Coffee ZUS Coffee said they have reached out to the customer and are awaiting a reply. They will fully refund the food order, provide the recommendation of a medical panel, and compensation for medical treatments needed to ensure the customer’s health and safety.Any feedback can be channelled through their official channel at support@zuscoffee.com so that ZUS Coffee can reach out and respond immediately to any future incidents.