Alphabet share rout after chatbot Bard error knocks $100bn off market value

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Bard chatbot advertisement showed inaccurate information during a launch event in Paris

A Google sign at a store in Manhattan, New York City, the US. Picture: ANDREW KELLY/REUTERS

Google has been on its heels after OpenAI, a start-up Microsoft is backing with around $10bn, introduced software in November that has wowed consumers and become a fixation in Silicon Valley circles for its surprisingly accurate and well-written answers to simple prompts. Bard’s error was discovered just before the presentation by Google, based in Mountain View, California.

In the advertisement, Bard is given the prompt: “What new discoveries from the James Webb Space Telescope can I tell my 9-year old about?” Bard responds with a number of answers, including one suggesting the JWST was used to take the very first pictures of a planet outside the Earth’s solar system, or exoplanets. But actually, the first pictures of exoplanets were taken by the European Southern Observatory’s Very Large Telescope in 2004, as confirmed by Nasa.

The search and advertising giant is moving fast to keep pace with OpenAI and rivals, reportedly bringing in founders Sergey Brin and Larry Page to accelerate its efforts. Investors apparently remained unconvinced.

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