The company has also hired more than 1,000 customer-facing roles since October and said it plans to continue investing in additional capacity to meet higher demand.
Meanwhile, Bell accounted for 14.9 per cent of complaints, but the company saw a 6.1 per cent decline from a year earlier, totalling 1,110 submissions in the first half of the 2022-23 year.Article content “Our investments in our network, enhanced service and digital tools are clearly making a difference, as is our customer-first approach.”
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:
Ireland Ireland Latest News, Ireland Ireland Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Complaints about telecommunications companies increase as Rogers outage top of mind - BNN BloombergA new report says complaints about Canada's telecommunications companies were up 12 per cent from a year ago, while a service outage at Rogers Communications last summer helped make the company the most complained-about provider for the first time.
Source: BNNBloomberg - 🏆 83. / 50 Read more »
Complaints about telecommunications companies increase as Rogers outage top of mindTORONTO — Complaints about Canada’s telecommunications companies were up 12 per cent from a year ago, while a service outage at Rogers Communications last…
Source: OttawaCitizen - 🏆 21. / 68 Read more »
Opinion: Here’s how the Rogers-Shaw merger could benefit Canadian customersTwo of the merger’s conditions require Rogers to set up low-cost mobile plans for low-income Canadians, and expand its existing low-cost internet plans.
Source: BurnabyNOW_News - 🏆 14. / 77 Read more »