As residents worry about safety, city moves to revitalize Ottawa's ByWard Market

That’s “a big wake-up call,” said Bigras.

A new neighbourhood operations centre for the market is also in the works. It would centralize police, community resource officers and social programs. Another nearby shelter just southeast of the market, The Ottawa Mission, has been over capacity for several years running, said its CEO Peter Tilley. There is also the presence of gangs and violent criminals, and vulnerable people are often their targets.

Brian Lahey, the secretary for a local real-estate development company, said that improving public safety would help draw business back into the area.

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